Great Oaks Water Company has been providing public water utility service to the Blossom Valley - Santa Teresa - Edenvale - Coyote Valley-Almaden Valley area of the City of San Jose since the early 1960's.  Our dedication to providing the highest quality water, best customer service and the lowest rates continues to this day.  With over 20,000 customers and a dedicated staff of 17 employees, Great Oaks is recognized as one of the most efficiently run utilities in the state.

Despite Recent Storms, Mandatory Water Conservation Remains in Effect
System Wide Chlorination - New
Service Disconnection Procedures Resume on June 1, 2022
Frequently Asked Questions About Mandatory Water Conservation
2020 Urban Water Management Plan
Financial Relief Increased Financial Relief - High Past Due Balances
The Low Income Household Water Assistance Program (LIHWAP) has increased benefits available to water customers with large past due balances (high water arrearages). Learn more about LIHWAP here. If you have questions, click the LIHWAP link to learn more. Apply for relief even if you have questions about your eligibility. You must apply for relief through LIHWAP using the link above. Great Oaks Water Company is not permitted to sign you up for these benefits, but we encourage you to apply.
Apply for CA COVID-19 Rent Relief to help income-elegible households pay rent and utilities


Customer Notices:

SCVWD Emergency Conservation Effective June, 10 2022

Great Oaks Water Company Notice of General Rate Case Application 21-07-001

Policy on Discontinuance of Service for Nonpayment

System Wide Chlorination - New

To read the 2022 Consumer Confidence Report (CCR), please click here.

Great Oaks Water Company Standards Details

Great Oaks Water Company Material Specifications

Great Oaks Water Company 2021 General Rate Case Application and Supporting Documents

City of San Jose Declares Water Shortage Emergency and Water Use Restrictions

California and SCVWD Emergency Convervation Regulations and Ordiances to Restrict or Eliminate Outdoor Watering Beginning June 10, 2022

Below are a few features from our Most Frequently Asked Questions list. We will be changing these from time to time, so be sure to check back with us once in a while.

Thank you for visiting Great Oaks

Water Service Line Protection Banner Water Service Line Protection Banner

Account Status I mailed my payment last week.
Can I get my Account Status?
Dog chewing on a bill Truly, The Dog Ate My Bill!
Can I Automate My Water Bill Payments?
Hand calculating a bill I've Never Trusted Computers!
How Do You Calculate A Bill?

Please Note:
   Great Oaks Water Company is NOT responsible for any lost cash payments dropped off in the Night Drop.
   Thank you,

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