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Great Oaks Water Company continues to provide water service at the lowest rates of any
regulated water utility in Santa Clara County. Information on this page will help you determine
how charges on your water bill are calculated.
The Water Charge on your water bill is made up of two separate calculations: the readiness
to Serve Charge (also known as the meter charge) and the Usage Charge (also known as volume charges).
The Readiness to Serve charge is a monthly charge determined by the size of the water meter serving
your property. This charge applies even if no water is used. The monthly charge authorized by the California
Public Utilities Commission (CPUC) for General Metered Service for each meter size is listed below.
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Meter Size
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Monthly Charge
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5/8" x 3/4"
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$ 15.40
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3/4"x 3/4"
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$ 23.10
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1"
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$ 38.50
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1 1/2"
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$ 77.00
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2"
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$ 123.19
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3"
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$ 230.99
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4"
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$ 384.98
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6"
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$ 769.97
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8"
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$ 1,231.97
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10"
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$ 1,770.92
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12"
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$ 2,540.89
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The Usage Charge is determined by the amount of water used during the bi-monthly
billing period. Water usage is measured in units of 100 cubic feet (100 cu.ft. = 1 ccf).
100 cubic feet of water is equal to 748 gallons. Single-family residential customers are
subject to CPUC-designed tiered rates. All other customers are charged based upon uniform rates.
Surcharges authorized by the CPUC are mostly based upon water usage. Applicable
surcharges are shown on your bill and are more fully described in the tariff pages authorized by the CPUC.
Water usage charges authorized by the CPUC are shown in the table below.
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Usage Charge per 100 Cubic Feet (CCF)
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Uniform Rates
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Tiered Rates
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Charge
per CCF
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TIER
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CCFs on
Bi-Monthly
Billing Cycles
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Charge
per CCF
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$ 5.0054
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Tier 1
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0 - 12
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$ 3.5588
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Tier 2
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Above 12 - 20
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$ 6.1416
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Tier 3
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Above 20
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$ 7.2929
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The Readiness to Serve Charge and the Usage Charge, together with any applicable
surcharges are added together to produce the Water Charge portion of your bill. The
CPUC regulatory fee of 0.68% and the City of San Jose tax of 5% is also included in your
bill.
If you have any questions regarding your bill, please contact Customer Service at (408) 227-9540.
PUC Regulations
Filings with the California Public Utilities Commission
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